Celebrating Business Excellence and Innovation


Now in its 3rd year, the UK Business Awards 2018 is back once again to reward the organisations, teams and individuals who are creating the future of business. The UKBA is a vehicle for sharing best practice and enables the organisations who enter to promote professional improvement, learning, and personal development. To win or be shortlisted at the UKBAs is a great honour that identifies you as superior in your industry.

The awards trophies are affectionately called ‘The Dons’ in tribute to our Chairman Don Hales who has been a prominent figure in the Awards industry for the last two decades and founded many of the UK’s most respected business Awards.

Who can enter the UKBA?

We welcome entries from all businesses, organisations and individuals who are committed to providing exceptional business performance and innovation; whether that is for your customers, partners, suppliers or employees. The awards showcase your business skills, expertise, depth of experience, and enviable talent to your clients and investors, while rewarding staff and measuring your success against your competitors.

SME or Multi-National?

The awards encompass both B2B and B2C categories in sector and discipline-specific areas to allow every size of business to be recognised for their achievements. The judges will identify excellence and innovation no matter the size of the organisation and we have found SMEs and large corporations fair equally well in front of the panels of independent judges at the awards finals.

What Kinds of Initiatives Can Enter?

The age of automation is upon us. The judges want to hear from those striving to surpass customer needs and/or are delivering outstanding business performance in their area. The awards aim to celebrate diverse cross-sector enterprises by bringing together in one place, and in one day, the leading examples of great business practice. From best place to work to innovation and social enterprise, we welcome examples of all initiatives in business and industry.

The Unique Format and Value of the Awards

Our awards are like no other. The UK Business Awards finals and ceremony take place during the working day on Friday 7th December 2018 at Park Plaza Riverbank, London. The morning consists of live entry presentations to the independent judging panels, followed by a superb gala lunch and the exciting awards ceremony. There is plenty of scope for networking throughout the day, and many of the live presentations will be open to spectators to encourage and support best practice sharing. The awards celebrate and reward your team’s talent while raising your profile and attracting a new network of customers. Along with our media partner the Customer Experience Magazine we feature stories and guest articles from the finalists and winners throughout their awards journey.



ENTRY DEADLINE: 6th July 2018


AWARDS FINALS: 7th December 2018

VENUE: Park Plaza Riverbank, London


Gain recognition and celebrate your hard work and achievements

Enhance your profile and promote your business to potential new customers

Boost your workplace morale and encourage further innovation

Grow your network and connect with other influential business leaders

Share your insight into best practice and learn from fellow professionals

Improve your business model with a benchmarked judge’s report


You will be guided and supported throughout the awards journey by a dedicated awards consultant who is on hand to advise you on everything from the best categories to enter to how to write and present your entry. We also provide many free online resources including winner’s case studies and informative webinars, as well as helping you enhance your profile via our social media and online media partner the Customer Experience Magazine.

Step 1

Choose the best categories that showcase your customer experience initiatives

Step 2

Nominate your initiative and receive access to the Online Portal where you submit your entry form

Step 3

Write your entry with the support of our free case studies, articles and join our free webinars

Step 4

Get shortlisted by the panel of our most prominent judges

Step 5

Secure your place at the highly anticipated awards finals and prepare for the event

Step 6

Enjoy a fantastic day of networking and hopefully winning at the exciting awards finals

Step 7

Receive a benchmark feedback report with competitors scores and judges’ comments

We have categories to suit every organisation

Which one is the best one for you?

See the Categories