Customer-Centric Developments in UK Business

Customer-centricity is quickly becoming the main topic of conversation in almost all industries. With more complex customer expectations quickly becoming a reality, businesses need to learn how to adapt and compete in an ever-so-more customer-centric environment.

This report discusses the customer-centric changes taking place in UK business and four winning organisations from the UK Business Awards 2016: Virgin Money, Hotcha, Baxi Heating and Barclays Bank.

In this report you’ll read about:

  • Why customer-centric initiatives are making a difference.initiatives are making a difference
  • The most Important element of a customer-focused strategy
  • How customer-centricity impacts your bottom line.
  • Some revealing statistics behind customer-centric developments in UK business.
  • Customer-centric initiatives amongst the UK Business Awards 2016 winners. iniativesamongst the UKBusiness Awards 2016 winners

And many practical examples of customer-centric processes.

Download your free copy and learn about the most important factors influencing business in the UK today!

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THE ENTRY DEADLINE

8th September 2017

FINALISTS' ANNOUNCEMENT

13th September 2017

THE AWARDS FINALS AND PRESENTATIONS

22nd November 2017