Customers' Delight Expert
Imad Hazeem is a highly accomplished 17 years of success working within banking, consulting, events management, training, insurance, medical, food & beverage, not-for-profits, retail, pharmaceuticals, financial and professional services, technology, distribution, hospitality and telecom in the region. He leverages different service sectors and customer service experience to improve companies employee’s customer service skills while implementing innovative and interactive training and coaching more than 5000 persons to delight their customers. Imad is Accredited Customer Experience Specialist -ACXS, a Judge at Gulf Customer Experience Award 2016 & 2020 and at International Customer Experience Award 2018. Imad approved that if you deliver a unique customer experience for your customers you will reach the top and can grow any business when he established NI Events Company and provide special customer experience he can serve through it more than 25 clients from Palestinian private sector by organizing more than 140 events within last 10 years.