Zeynep Durukan
Client Services Director,I-AM
Zeynep, is the Client Services Director of I-AM, an international customer experience agency that creates people inspired experiences. She has more than 15 years of experience on both the agency and client side. She leads customer experience design projects and communication consultancy, and works with a broad range of clients across Turkey, Europe and the Middle East to help them improve the experience & CX journeys they offer their customers – in-store and online.
Zeynep had a career in journalism before she joined I-AM and did an MA in Political Sciences.
