Czarina Sheikh Mathew
Founder & Executive Director
A career history spanning over 25 years, accountable for customer experience with progressive and dynamic organisations. Founder of Imtiaz Consultancy, a management practice that adopts an employee-first approach to create customer-intelligent organisations. Recently awarded HR Consultancy of the Year 2021 Western Europe for a people-centric and collaborative style.
Czarina is listed in the Top 100 Customer Experience Professionals for 2021, Speaker at the Last Mile Delivery conference in May and Customer Service conference in June this year. Consultant, Trainer, Coach.