Nawaf Adil Al Zadjali
Director - Strategic and Experience Management
Nawaf Al Zadjali is the ‘Strategic & Experience Management Director’ at ‘Al Tanfeethi’ Company which is responsible for managing an operating all Executive and VIP terminal within KSA. Before that, he worked as the ‘Customer Experience & Transformation Advisor’ at Riyadh Airports & as the ‘CX and Market Intelligence Manager’ at Oman Airports. With a total of 15 years’ experience, Nawaf worked intensively in 6 different sectors and industries, and holds MSc certificate, while pursuing his PhD at the moment.